RETURN POLICY

You shall have the opportunity to review, modify, and confirm each transaction you are considering. Images available on or through the Service of merchandise or products, including without limitation Content, may not accurately capture the actual appearance, color, look and feel, specifications, features or functionality of such merchandise or products. Returns shall be accepted by Jane Summers provided each of the following terms and conditions are met:

1. All merchandise must be postmarked for return within 14 days of the original date the item was received.
2. A Return Authorization number (hereinafter “RA”) must be requested and received before an item can be returned by contacting Jane@JaneSummers.com to process a return. Returns cannot be processed without a RA. The return shipping address will be provided in conjunction with the RA.
3. The merchandise must be returned with its original packaging and must be in original, salable condition with all original tags still attached.  Items must not have been WORN, WASHED, or ALTERED IN ANY WAY. Any items that have been will not be accepted and in such instances, Jane Summers will send the product(s) back to the customer via ground shipment and a refund will not be issued at the sole discretion of Jane Summers.
4. A copy of the invoice with the RA must be enclosed. The RA should also be clearly and legibly written on the box. Items should be returned in their original packaging to ensure they are protected in transit.   Please ensure that your package is insured for the full value, and sent via a traceable method, such as FedEx, or UPS. Jane Summers accepts no responsibility for lost or misplaced packages.

Jane Summers reserves the right to refuse the return of any merchandise that does not meet any of the above criteria.

Refunds will be issued in the same form as original payment and shipping and transactional costs are non-refundable.  For multiple product orders, we kindly request that the merchandise be returned in one consolidated package ensuring that the items are packaged in a suitable way to protect the contents.  Upon receipt of acceptable returned merchandise, every effort will be made to ensure a prompt refund and an email notification will be sent once the return has been processed.

Jane Summers does not accept exchanges at this time.